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quality policy

cofmow shall pursue excellence in all its activities through:

  • a culture for quality, initiative and team spirit.
  • an institutionalised framework for determining consensus solutions with the customer which reduce maintenance and production costs 
  • establishment of procurement procedures that ensure quick decisions, which are right first time every time.
  • enhancing customer satisfaction by flexibility of approach and speed of innovation.

continual improvement in systems and processes for decreasing costs and increasing timeliness and convenience of service.

cofmow believes that quality results from collective effort of all members of the organisation where each shall endeavour to be a quality person committed to achieving full satisfaction of the customer, both internal and external.

                                                           
                                                                       ( s. a. singh )
                                                                  chief administrative officer

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